Thursday, March 11, 2010

Growing Pains

*Update*
The cart system was updated and is doing a great job. The problem is with shoppers holding items in their carts and not checking out, so it is not releasing them back into inventory for an hour. I have changed this to 15 min so be assured that there are still plenty of pieces left and hope this makes things move smoother for all of you. thank you for the patience.
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I can honestly say growing pains stink, my fortune cookie totally lied today. Yeah I cheated on my diet and indulged in some Panda Express, one of my favorites and now I remember why I don't eat like that anymore.

So the site is experiencing much too traffic to handle now and for some reason certain pieces are locked up. I still have plenty but it wont allow shoppers to put them in their carts. Please be assured that there are more pieces left and even the Charli tank dress too. Tech support is looking into it and checking for server issues. Nothing is ever easy is it?

So with this I can say that internet sales are most likely coming to an end after this release and we will be expanding our program to trunk shows to make everything a bit easier, or not, knock on wood.

13 comments:

stardust said...
This comment has been removed by the author.
Samantha said...

Please please please do NOT go to a trunk show system!! That will make me NOT order! It is so much hassle and the reason I hate ordering from brands like Matilda Jane...too hard to get, too much work, shipping time is doubled etc etc PLEASE PLEASE PLEASE do not take away internet ordering!! I am sure ya'll can hammer out all the details ;)

Amy said...

I am so sorry Amy! I can only imagine how frustrating it is on your end...

Just an update to my earlier post...I was able to check out and get some goodies. It took 2 orders to get everything, but it went through :)

Hang in there momma!
amy z.

Wendy Biel said...

Amy, you are doing awesome girl, Don't be so hard on yourself! It will all work out! xoxo

Call Me Q said...

I so don't WANT to hold my tongue on some postings here (but will) - but I DO want to say - Amy - you are doing an AMAZING job. I am so unbelievably proud of you. It has been a true joy to watch you grow. You deserve it.

Renee said...

It is only clothes people..just chant that to yourself;)
I really wanted the charli tank dress..but if I don't get it guess it wasn't meant to be.
Im sure this is very stressful for you Amy, have a glass of wine on me;)

Que Sera,Sera=)
Peace, Renee R

ozzieozzieozzie said...

Well said Call Me Q - I managed to get the one dress I really wanted (wish I could afford everything!)straight away so am very happy but I wouldn't dream of getting all stroppy on a blog if I didn't! Amy if you go to trunk shows what is that like party plan or something???

pongoandbindi said...

I finally got the tranquil ruffles into my shopping cart. I'm very happy as these were on my must have list. I'm giving up on the Charli dress. I can't justify 3 shipping charges.

Ava Bella said...

Just placed my order for some of your gorgeous designs! Yay!! I was unble to get the charlie tank in a 4t, but if that was an error and you have more, please let me know so I can place an order for that. Thanks for all of your hard work!!!

Lisa said...

I'm sorry there have been issues with the shopping carts. I think you do an amazing job!. I second the poster that said to please not just go to trunk shows. I can't get any Matilda Jane since it is only sold via trunk shows. I'm so frustrated with how Matilda Jane sells and don't want to see that frustration towards you've line too.

Lisa said...

Hang in there, you are doing great! Yes, growing pains, but sounds like your cart is doing exactly what you wanted to and that is fantastic news!

Amy said...

Awesome job today, Amy.....hope you are able to get some rest. Thanks for all you do for us.

rita from georgia said...

please do not go to just trunk shows. i am a grandmother and don't get invited to such and can't get out much. i can order her very simply.
oh well if you have to wait. everyone has to wait for good things.
rita from georgia